Posted by : Neeshu Mahajan
Thursday 2 July 2015
At their best, both sales and marketing are opportunities for the
creation of mutual benefit. They should never be, as depicted in The
Wolf of Wall Street, a means to “get one over” on hapless buyers. What
you ultimately want from a buyer is not a sale, but a relationship.
Relationships should be built on trust, and while the world of sales
certainly allows for the possibility of convincing a buyer to buy
something they know they do not need, this requires great skill and
results in an asymmetrical transaction–one that is to the primary
benefit of only one party. This does not foster the trust that is the
foundation of any positive brand relationship. In marketing, Convincing someone of something is both extraordinarily difficult and generally a bad idea.